AAG Named 2020 Torch Awards for Ethics Finalist

November 23, 2020

AAG Honored for Outstanding Level of Ethics by the Better Business Bureau for Third Time

ORANGE, Calif. (Nov. 23, 2020)—American Advisors Group(AAG) is proud to announce it has been named a finalist for the 2020 Torch Awards for Ethics in the 200+ employee category by the Better Business Bureau Pacific Southwest. The Torch Awards raises awareness in marketplace ethics and honors businesses who operate with integrity.

“We are extremely proud to consistently be recognized by the Better Business Bureau as a leader in ethical business practices,” said AAG CEO Reza Jahangiri. “As a finalist for the 2020 BBB Torch Awards for Ethics, we are committed to living up to this honor and continuing to help our nation’s seniors safely and responsibly access their home equity to improve their retirement outcomes.”

The BBB Torch Awards for Ethics was established to recognize outstanding businesses that maintain a solid commitment to ethics and trust in the marketplace. Companies are selected by an independent panel of volunteer community leaders based on criteria established by the International Association of Better Business Bureaus.

All finalists completed an evaluation where they demonstrated their commitment to ethics in six categories:

  1. Leadership Commitment to Ethical Practices
  2. Communications of Ethical Practices
  3. Leadership Practices to Unify the Organization
  4. Organizational Commitment to Performance Management Practices
  5. Organizational Commitment to Ethical Human Resource Practices
  6. Organizational Commitment to the Community

“Ethics play a vital role in the success of a business, especially during a pandemic,” said Shelley Bradley, Director of Signature Events for BBB Serving the Pacific Southwest. “For 21 years, BBB has recognized companies for their solid commitment to doing things right in their industries. This year’s finalists represent BBB’s community of trustworthy businesses that operate with integrity at the forefront.”

AAG’s products and services are focused on helping older Americans strategically and responsibly utilize their home equity to create a better retirement. AAG offers a variety of retirement solutions including federally-insured and proprietary reverse mortgage loans, traditional home refinances, VA loans, and residential services for home buying and selling.

AAG has a comprehensive internal ethics program, which starts with the recruiting process and continues through new hire orientation and ongoing training programs. AAG also encourages employees to participate in community outreach programs, such as volunteering at local senior centers through the AAG Foundation and giving employees eight hours of volunteer-time-off per year. Over the years, the BBB has recognized AAG as a steward of ethical business practices; this is the third year AAG has been acknowledged as a finalist.

BBB made the critical decision to pivot this year’s in-person celebratory event to a virtual format as an ongoing commitment to keep our community safe and healthy. Throughout October, finalists and judges were celebrated through a visual digital campaign on BBB’s social media channels.

About AAG

AAG is dedicated to helping older Americans find new ways to fund a better retirement through the responsible use of home equity. As the nation’s leader in reverse mortgage lending, AAG offers a suite of home equity solutions — including Home Equity Conversion Mortgages, traditional and proprietary mortgages, and real estate services — designed to give seniors a better financial outcome in retirement. AAG is a proud member of the National Reverse Mortgage Lenders Association (NRMLA). To learn more about AAG and reverse mortgage loans, please visit the company’s website at www.aag.com.

About Better Business Bureau Serving Pacific Southwest

For more than 100 years, Better Business Bureau (BBB) has been helping people find businesses and charities they can trust. In 2019, people turned to BBB more than 358 million times by checking more than 232 million business profiles – all available to the public for free at bbb.org. Incorporated locally in 1938, BBB Serving the Pacific Southwest covers Greater Arizona and Southern California with key campuses in Phoenix, San Diego, Newport Beach, Prescott, Yuma and Lake Havasu City. BBB Serving the Pacific Southwest is supported by over 19,000 BBB accredited businesses, making it one of the largest BBB nationwide. Businesses that earn BBB accreditation contractually agree and adhere to high standards of ethical business practices in the marketplace. BBB provides objective expertise and educational programs on topics affecting marketplace trust.

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American Advisors Group, NMLS ID: 9392, 3800 W. Chapman Avenue, 3rd & 7th Floor, Orange, CA 92868. AAG Residential Services, Inc., 18200 Von Karman Ave., Suite 950, Irvine, CA 92612. Real estate broker, California Department of Real Estate, License number 02039087.  AAGRS is performing acts for which a real estate license is required.


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