ADDITIONAL CALIFORNIA PRIVACY DISCLOSURES

Effective Date: 2/2/2022
Last Revised on: 11/18/2021

Scope of Disclosures

These Additional California Privacy Disclosures (the “CA Disclosures”) supplement the information contained in our Online Privacy Statement and apply solely to individual residents of the State of California (“consumers” or “you”).

These CA Disclosures describe how we collect, use, disclose and otherwise process personal information of individual residents of the State of California, either online or offline, within the scope of the California Consumer Privacy Act of 2018 (“CCPA”). 

Unless otherwise expressly stated, all terms in these CA Disclosures have the same meaning as defined in our Online Privacy Statement or as otherwise defined in the CCPA.

Personal Information Disclosures

When we use the term “personal information” in these CA Disclosures, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

For the purposes of these CA Disclosures, personal information does not include:

  • Publicly available information from government records.
  • Deidentified, aggregated or information that is maintained in a form that is not reasonably capable of being associated with or linked to you.
  • Information excluded from the CCPA’s scope, such as information covered by certain sector-specific privacy laws, including the Gramm-Leach-Bliley Act (“GLBA”). For example, these CA Disclosures do not apply to information that we collect about individuals in connection with, or who otherwise seek, apply for, or obtain, our financial products and services for personal, family, or household purposes, which is subject to our notice.
  • Information relating to job applicants, employees, contractors, and other of our personnel.

Collection and Use of Personal Information

In the last 12 months, we have collected the following categories of personal information from the categories of sources and for the purposes set forth below:

CategoryExamplesDoes the Company collect this Category of Information?Categories of Sources from which the Information was CollectedBusiness Purpose  Commercial Purpose
A. IdentifiersA real name, postal address, Internet Protocol address, email address, and other online identifiersYESConsumer directlyTo provide our Services, and to contact you as requestedTo market to you
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))Address, telephone number, medical information, and physical characteristics. Some personal information included in this category may overlap with other categoriesYESConsumer directlyTo provide our Services, to contact you as requested, and to develop or improve our ServicesTo market to you
C. Protected classification characteristics under California or federal lawAge, sex, gender, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, veteran or military status, genetic information, request for leave for an employee’s own serious health conditionYESConsumer directlyTo provide our Services, and to develop or improve our ServicesTo market to you
D. Commercial informationRecords of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendenciesYESConsumer directlyTo provide our Services, and to develop or improve our ServicesTo market to you
E. Biometric informationGenetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, gait, or other physical patterns, and sleep, health, or exercise dataNON/AN/A 
F. Internet or other similar network activityBrowsing history, search history, information on a consumer’s interaction with a website, application, or advertisementYESConsumer directly (through your browser or device or engagement with our content)To provide our Services, and  to develop or improve our Services,To market to you
G. Geolocation dataYour general location or more precise location to the extent permitted by lawYESConsumer directly (through your browser or device)To provide our ServicesTo market to you
H. Sensory dataAudio, electronic, visual, thermal, olfactory, or similar informationNON/AN/A 
I. Professional or employment-related informationCurrent or past job history or performance evaluationsYESConsumer directlyTo develop or improve our ServicesTo market to you
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary recordsNON/AN/A 
K. Other personal informationPersonal information you provide us in relation to a question, request or inquiryYESConsumer directlyTo provide our Services, to contact you, and to improve or develop our ServicesTo market to you
L. Inferences drawn from other personal informationProfile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudesYESWe may develop inferences based on your personal informationTo improve or develop our ServicesTo market to you

For more information about how we collect and use personal information, please refer to the “How We Collect and Use Information” section of our Online Privacy Statement

Disclosure and Sale of Personal Information

In the last 12 months, we have not sold personal information about you, but we have disclosed for a business purpose the following categories of personal information, which reference the categories of personal information described above:

  • Identifiers
  • Protected classification characteristics under California or federal law
  • Commercial Information
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Internet or other similar network activity
  • Geolocation data
  • Professional or employment-related information
  • Other personal information
  • Inferences

The categories of vendors to whom we have disclosed personal information for a business purpose may include:

  • Our subsidiary;
  • Servicers Providers processing personal information on our behalf.

For more information on how we disclose personal information, please refer to the “Sharing of Your Personal Information” section of our Online Privacy Statement.

California Privacy Rights

The CCPA provides certain consumers the following rights in relation to their personal information (subject to certain limitations at law):

  • Right to Know: Consumers have the right to request any or all of the following information relating to their personal information collected or disclosed in the last 12 months, upon verification of their identity:
    • The specific pieces of personal information collected about them;
    • The categories of personal information collected about them;
    • The categories of sources of the personal information collected about them;
    • The categories of their personal information disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
    • The categories of their personal information sold (if any), and the categories of third parties to whom this information was sold; and
    • The business or commercial purposes for collecting or, if applicable, selling their personal information.
  • Right to Deletion: Consumers have the right to request the deletion of personal information collected from them, subject to certain exceptions and upon verification of their identity.

Consumers also have the right to be free from discrimination for exercising these rights.

From time to time, we may offer financial incentives in connection with the collection or use of personal information related to our consumer surveys. The material terms of the financial incentive will generally be presented to you at the time you sign up. You may withdraw from any financial incentive at any time by emailing us at aagcares@aag.com or by calling us at 866-219-7753.

If you have inquired about, applied for or obtained a financial product or service from us, we provide specific disclosures and rights applicable to you in a separate notice available here.

If you have any questions about these disclosures or the rights described above, please contact us as set forth in the Contact Us section below.

Updates to These CA Disclosures

We will update these CA Disclosures from time to time. When we make changes to these CA Disclosures, we will change the date at the beginning of these CA Disclosures. All changes shall be effective from the date of publication unless otherwise provided.

Contact Us

If you have any questions or requests in connection with these CA Disclosures or other privacy-related matters, please send an email to aagcares@aag.com or phone us at 866-219-7753.

Alternatively, inquiries may be addressed to:

Customer CARES Department
18200 Von Karman Avenue, Suite 1000
Irvine, CA 92612

Online California Consumer Protection Act

Any information you provide is used by AAG and AAG Residential Services. We do not sell your personal information to other parties. As we are a financial institution, personal identifying information submitted to us here will be used for the purpose of determining whether you may qualify for a financial product that suits your individual needs, and for communicating with you or advertising or marketing to you now or in the future, with the hope of presenting you with financial products that may fit your needs. Please see our privacy notice for additional details.